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Registration Deadline: July 21, 2023

Forecast and plan the workforce your organization will need to succeed in the future. CPCA’s Strategic Workforce Planning (SWP) certification program is based on HCI’s (Human Capital Institute’s) industry-recognized SWP certification program but tailored to the unique needs of CHCs. The online program is delivered in “bite-sized” sessions over the course of several months so community health centers have sufficient time to apply what they learn and get feedback from their faculty advisor and peers. Participants obtain a professional development opportunity, in-depth knowledge on strategic workforce planning, a certificate, and professional credits.

If you have any questions, contact CPCA at

Program Learning Objectives

  • Understand and articulate your health center’s business strategy and connect your strategic workforce planning processes to it to accelerate business outcomes.
  • Segment your health center’s roles to determine how each position contributes value and which roles are a priority versus those in the periphery.
  • Conduct an environmental scan of your health center to continuously identify and monitor trends that affect the workforce and the organization.
  • Analyze the current state of your health center to evaluate, benchmark, and inventory today’s workforce.
  • Construct a detailed future state for your health center through scenario planning of how the organization, environment, technologies, and operational norms will look in the coming years.
  • Identify gaps between the current and desired future workforce and organizational state.
  • Create an action plan for your health center to address, design, and/or restructure elements of the organization’s structure and talent initiatives.
  • Monitor and report with quantitative and qualitative benchmarks and milestones that are identified in the action plan. Report findings to stakeholders and management.

Recertification Credits

The SWP Program curriculum has been reviewed by the Society for Human Resource Management (SHRM) and the HR Certification Institute (HRCI) and deemed acceptable for credit. The following professional credits are available to those who meet the minimum requirements:

  • SHRM: 13 Professional Development Credits
  • HRCI: 13 Recertification Credits

Frequently Asked Questions

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Program Schedule

This learning opportunity is delivered virtually via CPCA’s Online Training Portal. It is broken down into four phases over the course of several months to ensure that content is digestible and builds upon each other.

July 2023

  • July 25 (9am-1pm) - Class #1

August 2023

  • August 1 (9am-1pm) - Class #2
  • August 7 (9am-1pm) - Class #3
  • August 11 (9am-1pm) - Class #4
  • August 15 (9-10:30am) - Action Planning: Recruitment/Retention

September 2023

  • September 12 (9-10:30am) - Action Planning:TBD
  • September 19 (9am-1pm) -Workshop #1


  • October 3 (9am-1pm) - Workshop #2


  • December 5 - Final SWP Due

About HCI

CPCA is partnering with HCI (Human Capital Institute) to design and deliver this customized Strategic Workforce Planning program. Since 2004, HCI has developed research-based learning resources designed to help HR professionals build strategic capabilities that drive personal and organizational transformation.

HCI Verified Five-Start Trustpilot Feedback

“HCI has a well-researched and thought-out systematic process to carryout Strategic Workforce Planning. The class was excellent. Our instructor led us through step by step with research and case studies that supported each step. I will be incorporating the HCI model into our overall talent management efforts. I highly recommend this class!” Lori M.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $4,398,941 with 0% percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit